Koww Terms & Conditions — Transparent, Simple & Complete

These Terms & Conditions apply to Koww (koww.best) and applies to the use of the website and mobile application. By accessing Koww, creating an account, or using any of our services, you are deemed to have accepted these Terms & Conditions.

In this document, "Koww", "we", and "us" refer to the company operating koww.best. "User", "you", and "member" refer to any individual accessing or using the Koww platform.

Koww reserves the right to update these terms and conditions at any time. Changes will be announced on the website, and for significant updates, a notification will be sent to your registered email or mobile number.

To open an account with Koww, the following conditions must be met:

• You must be at least 18 Years Age verification may require a National ID card or passport.
• The same person may only hold One Account open. If multiple accounts are detected, all of them will be closed and the balances may be forfeited.
• All information provided at registration must be accurate and truthful. Accounts created with false information may be closed at any time.
• Only one account may be created per mobile number or email address.
• Accounts cannot be transferred to another person. Each account is strictly personal.

Keeping your account password strictly confidential is your responsibility. You are accountable for all activity that occurs on your account.

Koww currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. Each method has its own minimum and maximum limits, which are displayed on the deposit page.

For deposits:

• Minimum deposit amount is ৳200.
• Completed deposits are typically credited to your account within 1 to 5 minutes.
• Third-party payment methods are not permitted. This means you cannot deposit into your account from someone else's mobile banking.
• Always double-check the account number and amount before making a deposit.

For Withdrawals:

• Minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be held until identity verification is complete.
• Any winnings derived from a bonus must meet the wagering requirements before a withdrawal can be made.

Koww's bonus offers are designed to give users extra value. However, each bonus comes with specific terms that must be followed.

Welcome Bonus: New members can receive up to a 100% bonus on their first deposit. This welcome bonus is available to each person only once. Any attempt to claim the welcome bonus multiple times through additional accounts will result in all associated accounts being closed.

Wagering Requirements: A set amount of wagering must be completed before any bonus winnings can be withdrawn. For example, a 10x wagering requirement means you need to wager ten times the bonus amount. Wagering requirements vary for each bonus and are clearly stated alongside each offer.

• Voucher codes can only be used once, unless the offer states otherwise.
• If wagering requirements are not completed within the specified period after receiving a bonus, the bonus will be forfeited.
• Koww reserves the right to modify or cancel any promotional offer at any time.
• Any suspected bonus abuse will be investigated, and if confirmed, the bonus will be forfeited and the account may be suspended.

All games and betting options on Koww are operated fairly and transparently. The following rules apply equally to all users.

• Bets cannot be changed once placed, unless a Cash Out option is available.
• If a technical error or server issue affects the outcome of a game, the relevant bet will be voided and a refund will be issued.
• If a match or event is cancelled, the related bet will be voided and the stake will be refunded.
• Koww reserves the right to adjust odds in Sports Betting; however, odds on bets that have already been accepted will not be changed.
• Any attempt to cheat or gain an unfair advantage through software manipulation in any game will result in permanent account closure.

Koww may temporarily or permanently close any account for the following reasons:

• Opening an account using a false identity or misleading information.
• Operating multiple accounts under the same identity.
• Evidence of bonus abuse or fraudulent activity.
• Money laundering or suspicious financial activity.
• Attempting to compromise the security of the platform.
• If proof is found that the user is under 18 years of age.

Koww will make every effort to notify a user before closing their account; however, in cases of serious violations, immediate action may be taken. Users may also voluntarily close their own account — simply contact support to request this.

Koww believes gaming is a form of entertainment — not a source of stress or income. That's why we provide the following responsible gaming features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You can take a break from playing for anywhere between 24 hours and 30 days.
• Self-Exclusion: If you wish to step away from your account for an extended period, you can self-exclude either permanently or for a set duration.
• Reality Check: You can enable regular reminders to keep track of how long you've been playing.

Koww upholds the highest standards when it comes to protecting your personal data. For more details, please refer to our Privacy Policy Read.

• Your personal and financial information is protected with 256-bit SSL encryption.
• Koww never sells your information to third parties.
• No information is shared with any government authority without a legal obligation to do so.
• Keeping two-factor authentication (2FA) enabled significantly improves your account security.
• If a login is detected from an unrecognized device, an alert will be sent to your phone or email.

If you ever have an issue with Koww, please contact our support team directly first. Most issues are resolved within 24 hours.

To submit a complaint, reach us via live chat or email (support@koww.best) with as much detail as possible — including the date, time, transaction ID, and any other relevant information. Koww takes every complaint seriously, investigates thoroughly, and provides a written response.

Koww may update these Terms & Conditions from time to time. When changes are made, the date and version number at the top of the page will be updated accordingly.

Advance notice of any significant changes will be sent via SMS or email to your registered mobile number. Continuing to use Koww after changes take effect will be considered acceptance of the updated terms.

The latest version of the Terms & Conditions will always be available on this page. If you need a previous version, please contact support.